National Sales and Service Representative

11 hours ago


Milton, Canada Gordon Food Service - Canada Full time
About the Role

We are seeking a highly skilled and experienced Sales and Service professional to join our team as a National Sales and Service Representative. As a key member of our team, you will be responsible for overseeing all facets of the Canada InnoServ Chemical and Beverage Field Service and Sales Teams.

Key Responsibilities
  • Collaborate with Divisions, Canadian Service Managers, and Service Specialists to uphold a superior standard of service
  • Work in conjunction with Business Development specialists to ensure consistent sales support across all Canadian divisions
  • Execute InnoServ sales and marketing strategies to augment case volumes, sales, and profit margins in partnership with all sales segments.
  • Support warranty-billing programs to bill manufacturers for defective parts and a third-party service program
  • Manage equipment and van parts inventory
  • Assist in developing the operational budget for the assigned areas. Routinely monitors, manages, and controls the budget, analyzes variances, takes appropriate action, and develops plans for productivity improvements.
  • Lead a national team to provide InnoServ Chemical and Beverage sales and service support to all segments.
  • Identify new business opportunities and ensure customer feedback in making critical decisions.
  • Maintain a strong understanding of margin and Equipment & Service costs to assure ROI on business opportunities and appropriate equipment and service commitments.
  • Provide leadership to the InnoServ team and develop key performance indicators that contribute to the customer.
Requirements
  • 5 years previous sales, marketing, or service experience and 5 years previous leadership experience or an equivalent combination of education, training, and experience
  • Must display change management, facilitation, and collaboration abilities
  • Ability to build high-performance teams and develop individuals
  • Must have good time management and organizational skills
  • Ability to identify complex problems and review related information to develop and evaluate options and implement solutions.
  • Bachelor Degree in Business Management preferred


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