Digital Health Systems Professional

2 days ago


Vancouver, British Columbia, Canada Providence Healthcare Full time
Providence Healthcare System Analyst Job Description

We are seeking a highly skilled System Analyst to join our Virtual Health team at Providence Healthcare. This is an exciting opportunity to work with cutting-edge technology and make a meaningful impact on the lives of patients.

Job Summary:

  • Provide technical support for business and clinical teams across Providence Healthcare.
  • Plan, coordinate, and implement system initiatives such as enhancements and upgrades.
  • Respond to break/fix incidents in a timely manner and troubleshoot user access issues.

About the Role:

This is a full-time position that requires excellent problem-solving skills, attention to detail, and effective communication. As a System Analyst, you will be responsible for administering and supporting health informatics business/clinical systems, applications, and related automations. You will also provide hands-on technical support for business and clinical teams across Providence Healthcare.

Key Responsibilities:

  • Coordinate and implement system upgrades and tuning to ensure maximum performance, security, and stability of systems.
  • Develop and update technical support procedures for various systems.
  • Provide staff training and orientation, develop instructional materials, and promote innovation within the team.
  • Monitor the functioning of several platforms, identify and troubleshoot technical and client issues.

Requirements:

  • Bachelor's degree in Information Systems, Computer Science, or a related field, plus three years of recent experience in an information systems technical environment.
  • Expertise in designated software application(s) and ability to support, maintain, and administer complex applications.
  • Demonstrated troubleshooting knowledge for technical solutions, database management, data querying, and reporting.
  • Advanced proficiency in Microsoft Excel.

What We Offer:

  • Competitive salary: $62,239 - $89,469 CAD per year, depending on experience.
  • Comprehensive benefits package, including medical and dental benefits, 4 weeks paid vacation, and a pension plan.
  • Growth opportunities for professional development and advancement.
  • A supportive and inclusive work environment.

About Providence Healthcare:

Providence Healthcare is a non-profit healthcare provider with over fifteen sites, including a large tertiary hospital in Vancouver's downtown area. We are a leading teaching and research organization, providing services ranging from acute and long-term care to substance use and addiction treatment. Our mission is to deliver exceptional patient- and family-centered care, guided by the motto 'how you want to be treated.'



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