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Benefits and Retirement Administration Job

1 week ago


Burnaby, British Columbia, Canada Empire Life Full time

Empire Life Group Benefits Administrator

This is a unique opportunity to join a growing team and make a significant impact in the field of group benefits administration.

Responsibilities

  • Administration of group benefits plans, including request to quote documents, renewal documents, and processing new sales.
  • Coordination of CRM data entry and maintenance of accurate records of client interactions and correspondence.
  • Facilitation of client changes and completion of service needs, resolving client issues and concerns in a timely and professional manner.
  • Maintenance of carrier, advisor, and carrier email correspondence, ensuring that all necessary documentation is maintained and risk mitigation strategies are in place.
  • Assistance with Marketing team initiatives, supporting marketing efforts to promote our services and products to advisors and clients.

Requirements

  • 1+ year of experience in administration of Group Benefit/Group RSP plans is an asset.
  • Excellent verbal and written communication skills.
  • Ability to build and maintain relationships with staff, advisors, and other stakeholders.
  • Proficiency in Microsoft Excel.
  • Professionalism and respectful conduct in the workplace.
  • Language proficiency in English is required for communicating with customers, advisors, or employees across Canada.

Why Join Us?

We offer a comprehensive total rewards package including company pension, dental care, disability insurance, employee assistance program, extended health care, life insurance, and paid time off.