Regional Business Development Manager

1 week ago


Niagara Falls, Ontario, Canada United Services Group Full time
About United Services Group

We are a reputable Canadian facility maintenance company, providing diverse services to large retail and commercial businesses nationwide.

Salary & Benefits

Our competitive compensation package includes a salary of approximately $85,000 per year, along with comprehensive health, dental, and vision benefits. After one year of service, you will be eligible for our pension plan.

Job DescriptionKey Responsibilities
  • Lead daily Janitorial Services scope of works at all store or site locations within the designated area or territory.
  • Manage customer relationships, communication, and experience enhancement.
  • Implement process initiatives, work with senior management on identifying trends and process gaps.
  • Conduct visitation audits, manage case management, R.I., and H&S compliance.
Planning & Budgeting
  • Participate in the development and implementation of annual plans by customer banners.
  • Implement store-level budgets and create short-term strategies for sustainability and profitability.
Cost Management & Controls
  • Monitor revenue and cost per store, related to billing, invoicing, store budgets, customers, suppliers, and sub-contractors' expenses.
  • Oversee asset inventory, including equipment, supplies, and material costs.
Revenue Growth
  • Implement transitions of new business in stores in compliance with customer transition processes.
  • Upsell special services to grow in-store business.
Recruitment, Training & Development
  • Support Partner Effectiveness team in hiring, recruitment, termination of partners, and partner management.
  • Lead In-Store Partner Training and support overall partner training programs.
  • Mentor and coach partners on store performance and customer scope of works.
Required Skills & Qualifications
  • Business acumen
  • Communication skills: active listening, verbal, and written communication
  • Advanced technology competency
  • Managing budgeting and costing
  • Expertise in floor-care and cleaning procedures (an asset)
  • Superior time management and problem-solving skills
Benefits

Enjoy a comprehensive compensation package, including health, dental, and vision benefits, as well as a pension plan after one year of service.



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