Store Operations Manager
2 weeks ago
About 88 Supermarket Ltd.
At 88 Supermarket Ltd., we are dedicated to providing exceptional customer service and a seamless shopping experience for our valued customers. As a Key Holder, you will play a vital role in ensuring the smooth operation of our store and contributing to our team's success.
Salary and Benefits
The estimated hourly wage for this position is $17.40 - $19 per hour. The expected hours of work are 20 – 35 hours per week, offering a great work-life balance for those who value flexibility.
Job Description
Key Responsibilities:
- Assist the store manager and assistant store manager to maintain a well-organized and efficient store environment.
- Provide top-notch customer service, addressing customer concerns and resolving issues promptly.
- Be responsible for opening the store, ensuring everything is ready for the day, and maintaining a clean and organized store atmosphere.
- Ensure the store is properly stocked and merchandise is displayed attractively, meeting customer expectations.
- Monitor inventory levels, placing orders as needed to maintain optimal stock levels.
- Collaborate with the team to conduct performance evaluations and provide constructive feedback.
- Regularly check the security system and alarm systems to ensure the store's safety and security.
- Oversee team members during peak hours, ensuring seamless service delivery and a positive customer experience.
Qualifications and Skills
We seek candidates with:
- A solid understanding of customer service principles and retail operations.
- Excellent communication and interpersonal skills, allowing effective collaboration with colleagues and customers.
- Ability to manage a team, delegate tasks, and motivate team members to achieve their best.
- Proficiency in Cantonese, Mandarin, or Vietnamese is a plus, enhancing our ability to serve a diverse customer base.
Job Types and Work Environment
This is a full-time or part-time position, offering a stable and secure work environment at 88 Supermarket Ltd. We strive to create a positive and inclusive workplace culture that values diversity and promotes growth and development opportunities for all employees.
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