Store Operations Manager
4 weeks ago
We are seeking a highly motivated and experienced Store Operations Manager to join our team at J S Convenience Store. This is an exciting opportunity for someone who is passionate about retail management and looking to take their career to the next level.
As a Store Operations Manager, you will be responsible for overseeing the day-to-day operations of our store, ensuring that everything runs smoothly and efficiently. You will be the point of contact for all sales-related matters, including sales volumes, merchandising, and personnel issues.
Your primary goal will be to drive sales growth, improve customer satisfaction, and maintain a positive work environment. To achieve this, you will need to develop and implement effective strategies to increase sales, control costs, and manage inventory levels.
Key Responsibilities- Assign sales workers to duties and ensure they have the necessary skills and knowledge to perform their tasks effectively.
- Authorize payments by cheque and ensure that all financial transactions are accurately recorded and reported.
- Authorize return of merchandise and resolve any disputes or issues that may arise.
- Sell merchandise and provide excellent customer service to ensure customer satisfaction.
- Prepare reports on sales volumes, merchandising, and personnel matters to inform business decisions.
- Resolve issues that may arise, including customer requests, complaints, and supply shortages.
- Organize and maintain inventory levels to ensure that stock is always up-to-date and available.
- Supervise and co-ordinate activities of sales workers to ensure that all tasks are completed efficiently and effectively.
- Candidate must have a College/CEGEP education and at least 2 years of experience in a retail management role.
- Equivalent experience may also be considered.
- The ideal candidate will have excellent communication and interpersonal skills, as well as strong leadership abilities.
- Able to work in a fast-paced environment with a focus on customer satisfaction.
This role requires the ability to stand for extended periods and work under pressure to meet sales targets and manage the store's operations.
Personal Suitability- Client focus and efficient interpersonal skills.
- Excellent oral communication skills.
- Reliability and team player attitude.
- Work Term: Permanent.
- Work Language: English.
- Hours: 40 hours per week.
Estimated salary for this role is $60,000 - $80,000 per year, based on location and industry standards.
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