Customer Support Liaison

5 days ago


Edmonton, Alberta, Canada Trusted Professional Centre Full time

The Trusted Professional Centre is seeking a Customer Support Liaison to join our team. As a key member of our support staff, you will be responsible for addressing customer inquiries and resolving issues in a timely and professional manner.

About the Role

This permanent position offers a competitive salary of $35,000 - $40,000 per annum, depending on experience, plus benefits. The successful candidate will work 35 hours per week, providing excellent customer service to our clients.

Key Responsibilities
  • Answer written and oral inquiries from customers, providing accurate and helpful information
  • Address customer complaints and concerns in a professional and courteous manner
  • Arrange for refunds and credits as necessary
  • Receive credit and employment applications from customers
  • Process payments from customers
  • Provide information to customers regarding products and services
Requirements

To be successful in this role, you will need:

  • Secondary (high) school graduation certificate
  • At least 7 months of customer service experience
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment

We offer a dynamic and supportive work environment, with opportunities for growth and development. If you are a motivated and customer-focused individual looking for a new challenge, please apply today.



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