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Customer Service Liaison Representative

1 month ago

Edmonton, Alberta, Canada JMD 999 LTD. Full time

We are seeking a skilled Customer Service Liaison Representative to join our team at JMD 999 LTD.

About the Role

This role is perfect for individuals who possess excellent communication and interpersonal skills, as well as the ability to work in a fast-paced environment. As a Customer Service Liaison Representative, you will be responsible for acting as a spokesperson for our organization, answering written and oral inquiries, and providing ongoing support to our clients.

Key Responsibilities
  • Communication and Customer Service: Act as a liaison between our organization and clients, responding to inquiries and providing information in a timely and professional manner.
  • Administrative Support: Assist in the preparation of brochures, reports, newsletters, and other materials as required.
  • Research and Data Collection: Gather, research, and prepare communications material for internal use.
Requirements and Qualifications

To be successful in this role, you will need to possess:

  • Education: A secondary (high) school graduation certificate.
  • Experience: At least 1 year of experience in a customer service or related role.
  • Skills and Abilities: Excellent communication and interpersonal skills, attention to detail, and the ability to work under pressure.
Working Conditions and Physical Capabilities

This role requires the ability to work in a fast-paced environment with frequent interruptions. You will also be required to perform repetitive tasks and work under pressure to meet deadlines.

Compensation and Benefits

We offer a competitive salary package that includes:

  • Base Salary: $45,000 - $55,000 per year, depending on experience.
  • Benefits: Comprehensive health and dental insurance, 3 weeks of paid vacation per year, and access to training and development opportunities.
About Us

JMD 999 LTD. is a dynamic and growing company that values innovation, teamwork, and customer satisfaction. We are committed to providing a supportive and inclusive work environment that encourages growth and development.