Chief Security Operations Strategy Manager
2 days ago
We are seeking a highly experienced Chief Security Operations Strategy Manager to join our team in Burnaby, BC.
About the RoleThis is a pivotal position that drives growth, builds strategic partnerships, and ensures our services exceed industry standards. As a Chief Security Operations Strategy Manager, you will be responsible for developing and implementing strategies to improve service quality, client satisfaction, and operational efficiency.
Key Responsibilities:- Business Development: Identify and pursue new business opportunities to drive revenue growth and expand our customer base.
- Strategic Planning: Conduct market research and competitive analysis to stay ahead of industry trends, emerging threats, and regulatory changes.
- Operational Excellence: Develop and implement strategies to improve service quality, client satisfaction, and operational efficiency.
- KPI Management: Establish, monitor, and analyze key performance indicators (KPIs) to ensure goals are met and continuously improved.
- Transition Management: Oversee seamless new business startups and transition plans.
- Proven leadership experience with a track record of building and leading high-performing teams.
- 5+ years of managerial experience in an operational setting, preferably in security, law enforcement, or military, with 3+ years in business development.
- A history of success in client relationship management, problem-solving, and business development.
- Strong operational experience, including the management of large teams across multiple sites.
- Experience drafting policies, procedures, reports, business cases, and duty rosters.
- Proficiency in Microsoft Office and strong organizational and analytical abilities.
- A valid Class 5 Driver's License and access to a vehicle for travel between client sites.
- Certification as a Certified Protection Professional (CPP) or equivalent (an asset)
$120,000 - $150,000 per year, depending on experience and qualifications.
Location:Burnaby, BC
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