Senior SRE Engineer

3 weeks ago

Toronto, Ontario, Canada Index Exchange Full time

About Index Exchange:

We're a leader in ad tech, shaping the future of the industry with innovative solutions. Our customers have unique problems that require technical expertise to solve at scale. Our exchange handles over 450 billion requests daily, running in our own global data centers. We offer autonomy to our technology team to build and manage systems that support our growing scale.

What's it like to work at Index Exchange?

We have a diverse team of over 600 Indexers dedicated to building a safe and transparent marketplace. Our culture celebrates our differences, driving innovation and collaboration. We're built on values of change, support, learning, and trust.

About the Role:

We're seeking an experienced Engineering Manager with a strong background in Site Reliability Engineering (SRE) to lead and develop a high-performance team of engineers. The ideal candidate will have a deep technical understanding of on-premise and hybrid cloud environments and a proven track record of managing SRE teams in a global setting.

Key Responsibilities:

  • Team Leadership: Build and lead a world-class SRE team, fostering a culture of innovation, collaboration, and accountability.
  • Technical Expertise: Possess a deep understanding of on-premise and hybrid cloud environments, with a focus on optimizing performance and low-latency on Kubernetes platforms.
  • Operational Excellence: Drive operational excellence through proactive monitoring, automation, and the development of robust incident management processes.
  • Software Engineering Skills: Collaborate with software engineering teams to implement SRE best practices in the software development life cycle.
  • Incident Management: Lead incident response efforts, ensuring rapid resolution and post-incident analysis to prevent recurrence.
  • Reporting and Metrics: Develop and maintain meaningful performance metrics and reporting mechanisms to track the health and reliability of our systems.
  • Global Scale: Manage SRE operations at global scale, considering regional nuances and ensuring consistent, reliable service delivery across geographies.

Requirements:

  • Proven experience (6+ years) in SRE roles, with a focus on low-latency, global-scale environments built on upstream Kubernetes.
  • Strong software engineering skills, including proficiency in programming languages such as Goland, Python, Perl.
  • Excellent understanding of on-premise and hybrid cloud architectures.
  • Exceptional leadership and team-building skills with a track record of developing high-performing teams.
  • Expertise in incident management, root cause analysis, and post-incident reviews.
  • Strong analytical and problem-solving abilities.
  • Experience with industry-standard SRE tools and technologies within the CNCF portfolio.

Why You'll Love Working Here:

  • Comprehensive health, dental, and vision plans at no cost to you.
  • Time off and flexible work schedules.
  • Retirement plan with a 5% company match.
  • Stock options and equity packages.
  • Generous parental leave.
  • Monthly wellness stipend plus fitness discounts and quarterly wellness group activities.
  • Home office stipend.
  • Community engagement opportunities and donation-matching program.
  • Annual virtual company retreats and regular community-led team events.

Equal Employment Opportunity:

We believe that successful products are built by teams just as diverse as the audience who uses them. We celebrate diversity of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or veteran status.

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