Agile Project Coordinator

2 weeks ago

Edmonton, Alberta, Canada Vantix Systems Inc Full time

**About the Role**

Vantix Systems Inc is seeking a highly skilled Service Designer to join our team and contribute to the success of our service innovation, program review, and digital transformation projects.

**Key Responsibilities**

  • Collaborate with cross-functional teams to perform field research, backlog definition and refinement, and sprint planning and execution.
  • Review the current state of services, identify future opportunities, and deliver new services that are efficient, effective, and affordable.
  • Conduct activities such as review, discovery, prioritization, prototyping, evaluation, and change management for program review and digital transformation projects.

**Requirements**

  • Minimum of 2 years' experience with service design research and outputs.
  • Experience working as a Service Designer on a project comparable in size and complexity to the service innovation, program review, and/or digital transformation projects.
  • Experience working as a Service Designer in a cross-functional team to deliver a digital service, including service prototyping.
  • 1 year of experience planning, observing, analyzing, and reporting on usability testing of production or prototype systems.
  • Experience working with change management, policy changes, staffing changes, or other organizational change as part of service transformation and implementation.
  • Experience planning, conducting and analyzing findings from, creating representations of, and reporting on qualitative field research.
  • Experience planning, conducting and analyzing findings from, creating representations of, and reporting on co-design workshops with service users.

**Nice to Have**

  • Experience working with Agile methodologies and frameworks.
  • Knowledge of service design principles and practices.
  • Ability to work in a fast-paced environment and adapt to changing priorities.

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