Multilingual Customer Service Representative
1 month ago
Customer Experience at its Finest
At Questrade Financial Group, we are dedicated to delivering an exceptional customer experience. As a Bilingual Client Services Specialist (French/English), you will play a vital role in ensuring our clients receive timely and accurate support.
We are seeking a highly skilled and passionate professional to join our team. If you have a post-secondary degree/diploma in a related field and excellent communication skills, we want to hear from you
About the Role
The primary responsibility of this position is to develop and maintain positive relationships with our clients by providing exceptional customer service and support. This includes responding to client inquiries, resolving issues, and presenting value-added solutions to meet their needs.
In addition to your outstanding communication skills, you will also need to be flexible and willing to work rotating 8-hour shifts, including evenings and weekends. A Canadian Securities Course (CSC) certification would be considered an asset.
What We Offer
- A competitive salary: $60,000 - $80,000 per year, depending on experience
- Opportunities for career growth and development
- A dynamic and inclusive work environment
- Flexible work arrangements, including hybrid and remote options
- Comprehensive benefits package
- Ongoing training and support to ensure your success
Join Our Team
Questrade Financial Group is committed to fostering a diverse, inclusive, and accessible work environment. We believe that our unique perspectives and experiences make us stronger, and we strive to create a workplace where everyone feels valued and respected.
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