Restaurant Operations Manager
4 weeks ago
Job Title: Restaurant Operations Manager
Job Summary: We are seeking a skilled Restaurant Operations Manager to join our team at Roys Indian Restaurant. The successful candidate will be responsible for overseeing the day-to-day operations of the restaurant, ensuring that all aspects of the business run smoothly and efficiently.
Key Responsibilities:
- Monitor staff performance and provide feedback to improve productivity and quality of service
- Plan and organize daily operations, including menu planning, inventory management, and supply chain logistics
- Set staff work schedules and ensure adequate staffing levels to meet customer demand
- Supervise staff and provide guidance and support to ensure that they are meeting their job responsibilities
- Determine the type of services to be offered and implement operational procedures to ensure high-quality customer service
- Conduct performance reviews to evaluate staff performance and identify areas for improvement
- Organize and maintain inventory, including food, beverages, and supplies
- Ensure that health and safety regulations are followed and that the restaurant meets all relevant health and safety standards
- Negotiate arrangements with suppliers for food and other supplies
- Address customer complaints and concerns in a professional and courteous manner
- Provide excellent customer service and ensure that customers have a positive experience at the restaurant
Requirements:
- Secondary (high) school graduation certificate
- 2 years to less than 3 years of experience in a restaurant or food service environment
- Dependability, efficient interpersonal skills, flexibility, organized, and a team player
- Work Term: Permanent
- Work Language: English
- Hours: 40 hours per week
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