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Technical Support Specialist
2 months ago
**Job Title:** Technical Support Specialist
We are seeking a skilled Technical Support Specialist to join our team at Doorstep Canada Ltd. as a full-time Permanent position.
**Estimated Salary:** $45,000 - $60,000 per year
**Job Description:
Company OverviewWelcome to Doorstep Canada Ltd., where we deliver exceptional customer service and innovative solutions. As a Technical Support Specialist, you will play a vital role in providing top-notch support to our clients and ensuring their technical needs are met.
Job Responsibilities- Provide timely and effective technical support to customers via phone, email, or in-person
- Respond to user inquiries and troubleshoot issues with computer systems, software, and hardware
- Collaborate with the development team to resolve complex technical issues and implement new features
- Analyze user feedback to identify areas for improvement and suggest process enhancements
- Bachelor's degree in Computer Science, Information Technology, or related field
- Minimum 1-2 years of experience in technical support or related field
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and meet deadlines
- Strong analytical and troubleshooting skills
- Competitive salary range: $45,000 - $60,000 per year
- Comprehensive benefits package, including medical, dental, and vision coverage
- Generous paid time off and holidays
- Opportunities for professional growth and development
Doorstep Canada Ltd. is an equal opportunities employer and welcomes applications from diverse candidates. We offer a dynamic and inclusive work environment that promotes collaboration and innovation.