Technical Application Support Specialist

7 days ago


Brampton, Ontario, Canada Acara Solutions, An Aleron Company Full time $85,000 - $105,000
Job Description

At Acara Solutions, An Aleron Company, we are seeking a highly skilled Technical Application Support Specialist to join our team. As a key member of our organization, you will play a crucial role in ensuring the smooth operation of our business systems and applications.

In this position, you will be responsible for providing technical support to our users, troubleshooting issues, and collaborating with the systems team to review business requirements for projects or ad-hoc enhancements. You will also be responsible for developing and delivering training programs to support employee's systems learning needs and maintaining training and best practice documentation.

The ideal candidate will have a strong background in technology, excellent instructional design skills, and the ability to develop engaging training materials. You will also possess strong analytical and problem-solving skills, with the ability to work collaboratively with all parts of the business to drive a data-driven culture.

Key Responsibilities:


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