Customer Experience Leader
5 days ago
We're seeking a talented and experienced leader to join our team as a Lead Customer Experience Manager. As a key member of our store management team, you'll be responsible for delivering exceptional customer experiences and driving business growth.
About the Role
As a Lead Customer Experience Manager, you'll be responsible for leading a team of managers and driving customer satisfaction across the store. You'll work closely with the Store Manager to develop and implement strategies to improve customer experience, increase sales, and drive business growth.
Key Responsibilities
- Lead a team of managers to deliver exceptional customer experiences
- Develop and implement strategies to improve customer satisfaction and drive business growth
- Work closely with the Store Manager to achieve business objectives
- Coach and develop team members to improve their skills and performance
- Identify and implement opportunities to improve operational efficiency and reduce costs
What We're Looking For
We're looking for a talented and experienced leader who is passionate about delivering exceptional customer experiences. You'll have a proven track record of leading teams and driving business growth, as well as excellent communication and interpersonal skills.
What We Offer
We offer a competitive salary and benefits package, as well as opportunities for career development and growth. You'll also have access to our Cycle to Work scheme, wellbeing support, and a range of other benefits.
How to Apply
If you're a motivated and experienced leader who is passionate about delivering exceptional customer experiences, please click 'apply' to start your application.
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