Director of Warehousing Operations

2 weeks ago

Toronto, Ontario, Canada ESTÉE LAUDER Companies Full time

About Us

The Estée Lauder Companies is a leading manufacturer and marketer of quality skin care, makeup, fragrance, and hair care products. Our company has a rich history of innovation and entrepreneurship, with a commitment to building world-class brands and developing talented people.

Our Mission

We are dedicated to bringing the best to everyone we touch and being the best in everything we do. Our unique culture is a rare mix of family values and a high-performing public company, with a focus on long-term, sustainable growth and a commitment to excellence in all aspects of our business.

Job Summary

The Director of Warehousing Operations will lead all warehousing, inventory management, and material movements between manufacturing sites in Canada and third-party warehouses supporting manufacturing sites in Canada. This role will be responsible for meeting operational KPIs, assessing resources to ensure the needs of the business are met, managing cost, optimizing third-party usage and spend, developing capability, and being forward-looking to develop strategy and continuous improvement initiatives.

Key Responsibilities

  • Develop 3-year goals and strategy for plant logistics organization based on manufacturing goals/strategy and industry benchmarks in plant warehousing operations.
  • Define key KPIs (in-process measures) of warehousing operations to achieve cost and cash goals of plant/business. Monitor progress and deliver results.
  • Engage internal warehousing team and 3PL interfaces to drive strategy to action and goal achievement. Own the process to deploy goals/action to individuals in the group.
  • Create/monitor operating budgets for warehousing operations across the Canada Manufacturing campus.
  • Responsible for ELC site warehouses and third-party partners supporting manufacturing operations. Maintain compliance with corporate and government policies such as Sarbanes Oxley, Environmental Health and Safety, FDA, QA, HR, and GMP.
  • Build strong relationships with 3rd-party leaders to ensure programs are completed in a timely fashion. Maximize value stream from 3PL partners with end-to-end view of material flow from raw materials/components to finished goods.

Leadership and Development

  • Lead a group of 40+ employees and 40+ contractors in warehousing operations via 4 direct reports.
  • Define needed plant logistics organization structure, capabilities, and system and lead change management execution.
  • Approve annual merit increases, resolve conflicts, manage direct/indirect workforce, develop, review, and approve exempt bonus objectives and payouts.
  • Develop and drive high-performance organization cultural transformation, capabilities development in warehouse operations via daily management work process, PDCA, and brand/consumer delight culture. Maintain employee relations.
  • Develop and manage direct reports' Performance Development Plans that are in support of the business strategy and the individual's continued growth.
  • Develop and implement the roadmap of self-directed team to deliver the highest business and organization performance.

Continuous Improvement

  • Strive for continuous improvement through the adoption and implementation of Operational Excellence programs.
  • Support the integration of new technologies such as Automatic Storage and Retrieval systems, autonomous vehicles, and robotics applications within warehousing and logistics.
  • Digital Transformation – lead initiatives to engage both local and global partners to develop strategies and implement digital solutions within Warehousing and Logistics operations (e.g., real-time visual shop floor programs, paperless operations, automatic system-generated KPIs, and data analytics that drive business performance).

Requirements

  • Tertiary degree
  • 7 years of experience
  • Ability to travel autonomously between sites
  • Agility to support the needs of the business as required

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