Warehouse Operations Director

2 weeks ago

Toronto, Ontario, Canada ESTÉE LAUDER Companies Full time

About Us

The Estée Lauder Companies is a leading manufacturer and marketer of quality skin care, makeup, fragrance, and hair care products. Our company has a rich history of innovation and entrepreneurship, with a commitment to building world-class brands and developing talented people.

Our Mission

We strive to bring the best to everyone we touch and be the best in everything we do. Our culture is a rare mix of family values and a high-performing public company, with a focus on long-term, sustainable growth and a values-driven organization.

Job Summary

The Director, Warehousing will lead all warehousing, inventory management, and material movements between manufacturing sites in Canada and third-party warehouses supporting manufacturing sites in Canada. This role will be responsible for meeting operational KPIs, assessing resources, managing cost, optimizing third-party usage and spend, developing capability, and being forward-looking to develop strategy and continuous improvement initiatives.

Key Responsibilities

  • Develop 3-year goals and strategy for plant logistics organization based on manufacturing goals/strategy and industry benchmarks in plant warehousing operations.
  • Define key KPIs of warehousing operations to achieve cost and cash goals of plant/business. Monitor progress and deliver results.
  • Engage internal warehousing team and 3PL interfaces to drive strategy to action and goal achievement. Own the process to deploy goals/action to individuals in the group.
  • Create/monitor operating budgets for warehousing operations across the Canada Manufacturing campus.
  • Responsible for ELC site warehouses and third-party partners supporting manufacturing operations. Maintain compliance with corporate and government policies such as Sarbanes Oxley, Environmental Health and Safety, FDA, QA, HR, and GMP.
  • Build strong relationships with 3rd-party leaders to ensure programs are completed in a timely fashion. Maximize value stream from 3PL partners with end-to-end view of material flow from raw materials/components to finished goods.

Leadership and Development

  • Lead a group of 40+ employees and 40+ contractors in warehousing operations via 4 direct reports.
  • Define needed plant logistics organization structure, capabilities, and system and lead change management execution.
  • Approve annual merit increases, resolve conflicts, manage direct/indirect workforce, develop, review, and approve exempt bonus objectives and payouts.
  • Develop and drive high-performance organization cultural transformation, capabilities development in warehouse operations via daily management work process, PDCA, and brand/consumer delight culture. Maintain employee relations.
  • Develop and manage direct reports' performance development plans that are in support of the business strategy and the individual's continued growth.
  • Develop and implement the roadmap of self-directed team to deliver the highest business and organization performance.

Continuous Improvement

  • Strive for continuous improvement through the adoption and implementation of Operational Excellence programs.
  • Support the integration of new technologies such as Automatic Storage and Retrieval systems, autonomous vehicles, and robotics applications within warehousing and logistics.
  • Digital Transformation – lead initiatives to engage both local and global partners to develop strategies and implement digital solutions within Warehousing and Logistics operations (e.g., real-time visual shop floor programs, paperless operations, automatic system-generated KPIs, and data analytics that drive business performance).

Requirements

  • Tertiary degree
  • 7 years of experience
  • Ability to travel autonomously between sites
  • Agility to support the needs of the business as required

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