Hotel Operations Supervisor

3 weeks ago


Whistler, British Columbia, Canada Blackcomb Lodge Full time
Job Summary

We are seeking a highly organized and detail-oriented Hotel Operations Supervisor to join our team at Blackcomb Lodge. As a key member of our front office team, you will be responsible for ensuring the smooth operation of our hotel's day-to-day activities.

Key Responsibilities
  • Guest Services: Assist guests with special needs, ensuring their stay is comfortable and enjoyable.
  • Team Management: Coordinate, assign, and review work for our front office team, ensuring tasks are completed efficiently and effectively.
  • Staff Development: Hire and train staff in job duties, safety procedures, and company policies, promoting a positive and productive work environment.
  • Operations: Maintain the operation of computer systems, equipment, and machinery, arranging repair work as needed to ensure business continuity and customer service delivery.
  • Supply Chain Management: Requisition materials and supplies, ensuring our hotel's inventory is well-stocked and up-to-date.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Work Experience: 1 year to less than 2 years of experience in a hotel or hospitality setting.
  • Work Setting: Hotel, motel, or resort environment.
  • Physical Capabilities: Ability to work in a fast-paced environment, with attention to detail and strong organizational skills.
  • Personal Suitability: Organized, team player, and able to work in a dynamic environment.


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