Quality Care Manager

4 weeks ago

Winnipeg, Manitoba, Canada DASCH Foundation Full time
Job Title: Manager of Quality Care and Vocational Development

At DASCH Foundation, we are seeking a highly skilled and experienced Manager of Quality Care and Vocational Development to join our team. This is a full-time position that will play a critical role in ensuring the quality of our services and programs.

Key Responsibilities:
  • Ensure quality across the organization is maintained, including quality care audits, personal outcome interviews, and planning and supervision of the DASCHWorks vocational employment program.
  • Supervise and support the Client Accounts Administrator, Administrative Assistant for Programming, the Vocational Supervisor, and the Employment Supervisor for DASCHWorks.
  • Develop clear policies and procedures for expectations of quality within the organization in line with the vision and mission statements of DASCH.
  • Develop quality assurance plans by conducting hazard analyses, identifying critical control points, and establishing critical limits, monitoring procedures, etc.
  • Investigate customer complaints and non-conformance issues as they are reported in compliance with DASCH policy and procedures.
  • Identify, organize, and provide group training for staff in different areas to meet quality standards.
  • Prepare quality documentation and reports by collecting, analyzing, and summarizing information and trends, including failed processes, stability studies, and corrective actions.
  • Conduct and document internal audits and other quality assurance activities.
Requirements:
  • University degree in a related discipline and/or Certificate in Community and Disability Support.
  • Minimum of five years related leadership, management experience, and/or a suitable combination of education and experience.
  • Excellent organizational skills, including management of multiple assignments, setting goals, targets, and document management.
  • Sound knowledge of Intellectual disabilities and experience working in the field is preferred.

Please note that employment within DASCH is contingent on the receipt of satisfactory background checks, including Criminal Record Check (CRC) with Vulnerable Sector Search, Adult Abuse Registry Check (AARC), and Child Abuse Registry Check (CARC), as well as employment reference checks. Obtaining these documents is not a guarantee of employment.

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