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Technical Support Specialist

2 months ago

Vaughan, Ontario, Canada waltel solutions inc. Full time
Job Title: Technical Support Specialist

We are seeking a highly skilled Technical Support Specialist to join our team at Waltel Solutions Inc.

Job Summary

The Technical Support Specialist will provide technical assistance and support to our customers, ensuring that their computer systems and networks are running smoothly and efficiently.

Key Responsibilities
  • Provide technical support and troubleshooting for computer systems, networks, and software
  • Install, configure, and maintain computer hardware and software
  • Perform routine maintenance tasks to ensure system uptime and performance
  • Collaborate with internal teams to resolve technical issues and improve system performance
  • Document and maintain accurate records of technical issues and resolutions
Requirements
  • 3-4 years of experience in a technical support role
  • Strong knowledge of computer systems, networks, and software
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
Work Environment

The Technical Support Specialist will work in a fast-paced environment with tight deadlines and repetitive tasks. The ideal candidate will be able to work independently and as part of a team, with excellent time management and organizational skills.

What We Offer
  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
How to Apply

If you are a motivated and detail-oriented individual with a passion for technology, please submit your application, including your resume and cover letter, to [insert contact information].