Food Service Team Lead

3 weeks ago

Niagara Falls, Ontario, Canada Stacked Pancake & Breakfast House Full time

Job Title: Food Service Supervisor

About the Role:

We are seeking a skilled Food Service Supervisor to join our team at Stacked Pancake & Breakfast House. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day running of our kitchen and front-of-house areas.

Key Responsibilities:

  • Establish efficient methods to meet work schedules and maintain high standards of food quality and presentation.
  • Supervise and coordinate the activities of staff who prepare and portion food, ensuring that all tasks are completed to a high standard.
  • Train staff in job duties, sanitation, and safety procedures, promoting a culture of excellence and customer satisfaction.
  • Estimate ingredient and supply requirements for meal preparation, minimizing waste and optimizing resources.
  • Ensure that food and service meet quality control standards, maintaining a clean and safe working environment.
  • Address customer complaints or concerns in a professional and courteous manner, providing exceptional customer service.
  • Maintain accurate records of stock, repairs, sales, and wastage, providing valuable insights for future planning and improvement.
  • Prepare food order summaries for the chef, ensuring seamless communication and collaboration.
  • Supervise and check the assembly of trays and delivery of food trolleys, ensuring that all food is presented to the highest standard.

Requirements:

  • 1 to less than 7 months of experience in a similar role.
  • Permanent employment with a minimum of 30 hours per week.
  • Fluency in English, with excellent communication and interpersonal skills.

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