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Key Holder
2 months ago
We are seeking a highly motivated and customer-focused Key Holder to join our retail team at the Yorkdale location. As a Key Holder, you will be responsible for providing exceptional customer service, driving sales, and maintaining a high level of store appearance.
Key Responsibilities:- Customer Service: Ensure high levels of customer satisfaction through excellent service, assess customer needs, and provide assistance and information on product features.
- Sales and Marketing: Go the extra mile to drive sales, actively seek out customers in store, and remain knowledgeable on products offered and discuss available options.
- Inventory and Cash Handling: Comply with inventory control procedures, handle returns of merchandise, and support with cash handling and inventory duties including restocking of products.
- Teamwork and Communication: Act as a team member to achieve sales targets and goals, and build trusted relationships with customers.
- Work Experience: Proven work experience as a Retail Sales associate, Sales representative, or similar role.
- Customer Service Skills: Basic understanding of customer service practices and sales principles, track record of achieving sales targets, and hands-on experience with POS transactions.
- Communication and Interpersonal Skills: Solid communication and interpersonal skills, a friendly and energetic personality with a customer service focus, and ability to perform under pressure and address complaints in a timely manner.
We thank all those who have applied, however only the selected candidates will be contacted. We are committed to providing accommodations for people with disabilities. Accommodations are available upon request. Please contact our Human Resources department for more information.