Underwriting Leadership Position

6 days ago

Markham, Ontario, Canada Aviva Full time

About the Role

We are seeking a highly skilled and experienced Underwriting Leader to join our team at Aviva. As a key member of our Underwriting Operations team, you will be responsible for providing leadership and supervision to a team of underwriters who handle underwriting files on a referral basis.

Key Responsibilities

  • Provide support, leadership, coaching, and mentoring to underwriters to achieve high levels of performance.
  • Ensure service level goals are met, with a focus on risk, client satisfaction, and profitability.
  • Develop, review, approve, and implement business targets in support of our Operational Strategic Focus.
  • Liaise with various areas of Aviva, including National Personal Lines, Pricing, RBC Agency, AAS, Workforce Management, Aviva Solutions, and Claims.
  • Motivate staff using personal communication skills and team building exercises.
  • Direct human resource activities for staff, including hiring and recruiting, performance assessment, and related HR issues.
  • Drive the targeted performance of the underwriting team.
  • Review escalated underwriting decisions and provide technical guidance as needed.
  • Deliver excellent presentations to underwriting staff and company executives on the performance of the underwriting team.

Requirements

  • University or College degree preferred (combination of education and experience will be considered).
  • CIP designation or minimum 10 years of underwriting experience in the Home & Auto insurance industry for all of Canada.
  • Broad knowledge and understanding of Personal Lines Underwriting insurance legislation and coverages.
  • Good knowledge of PolicyCenter and Microsoft Office programs.
  • Proven experience or demonstration of leadership capabilities.
  • Outstanding verbal, interpersonal, and written communication skills.
  • Strong customer service skills when taking care of client issues.
  • Solid ability to build effective relationships with teams and drive results through a collaborative approach.
  • Solid ability to handle/resolve policy-specific problems under the appropriate company guidelines and policies.
  • Proven ability to effectively manage a heavy workload while dealing with inflexible deadlines and competing priorities.

What We Offer

  • Competitive rewards package, including base compensation, eligibility for annual bonus, retirement savings, share plan, health benefits, personal wellness, and volunteer opportunities.
  • Our vacation package starts at 4 weeks, plus the opportunity to buy an extra week.
  • Exceptional Career Development opportunities.
  • We'll support your professional development education.
  • Hybrid working model.

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