Senior Specialist, HR Operations Expert

1 month ago


Vancouver, British Columbia, Canada ServiceTitan Full time
Senior Specialist, HR Operations

About the Role

We are seeking a highly skilled Senior Specialist, HR Operations to join our team at ServiceTitan. As a key member of our HR Operations team, you will play a critical role in expanding our Talent Operations and Support Operations function globally.

Key Responsibilities

  • Continuously assess and improve recruiting processes and procedures to enhance efficiency and effectiveness, ensuring a positive candidate experience.
  • Partner closely with cross-functional teams to implement new processes and identify opportunities for process efficiencies and automation throughout the recruiting lifecycle.
  • Collaborate with TA managers and leaders to enable, optimize, and standardize processes globally.
  • Lead position management tracking and improvements in Workday.
  • Run point on TA system renewals, vendor management, and assessment.
  • Run point on reporting for TA Ops & TA (ad hoc requests).
  • Lead a team of 4 Recruiting Coordinators.

Requirements

  • 3-5 years of experience in People Operations, ideally supporting HR/TA transactions and partners.
  • Driven cross-functional projects and programs, and have system implementation experience.
  • Strong analytical skills and experience with data analysis and reporting.
  • Proficiency in Workday and other scheduling tools.
  • Strong organizational and project management abilities.
  • Experience managing Coordinating teams.
  • Ability to work in a fast-paced, global environment and adapt to changing priorities.

What We Offer

At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.

We offer a comprehensive compensation package, including a competitive salary range of $85,000 CAD - $127,000 CAD, an annual bonus, equity, and a holistic suite of benefits. We also provide flexible time off, recognition, and support for autonomous work, holistic health and wellness benefits, and support for Titans at all stages of life.



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