Food Service Manager

2 months ago


Lincoln, New Brunswick, Canada A&W Full time
Job Title: Food Service Supervisor

We are seeking a highly skilled and experienced Food Service Supervisor to join our team at A&W. As a Food Service Supervisor, you will be responsible for overseeing the daily operations of our food service department, ensuring that our customers receive exceptional service and high-quality food.

Key Responsibilities:
  • Leadership: Supervise and coordinate the activities of staff who prepare and portion food, ensuring that they are working efficiently and effectively.
  • Training and Development: Train staff in job duties, sanitation, and safety procedures, ensuring that they have the necessary skills and knowledge to perform their roles.
  • Quality Control: Ensure that food and service meet quality control standards, maintaining a clean and safe environment for our customers.
  • Operations: Establish methods to meet work schedules, estimate ingredient and supplies required for meal preparation, and prepare budget and cost estimates.
  • Customer Service: Address customers' complaints or concerns, ensuring that they receive exceptional service and a positive experience.
  • Record Keeping: Maintain records of stock, repairs, sales, and wastage, providing accurate and timely information to management.
  • Reporting: Prepare and submit reports, providing insights and recommendations for improvement.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 to less than 7 months of experience in a food service environment.
  • Language: English.
  • Work Hours: 35 hours per week.
Work Environment:

Our food service department operates in a fast-paced environment, with tight deadlines and physically demanding tasks. As a Food Service Supervisor, you will be required to work under pressure, standing for extended periods and performing physically demanding tasks.

Personal Suitability:
  • Client Focus: Provide exceptional customer service, ensuring that our customers receive a positive experience.
  • Flexibility: Adapt to changing circumstances and priorities, ensuring that our customers receive the best possible service.
  • Team Player: Work collaboratively with staff and management to achieve our goals and objectives.
  • Initiative: Take ownership of tasks and responsibilities, ensuring that our customers receive exceptional service and high-quality food.

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced Food Service Supervisor looking for a new challenge, we encourage you to apply.


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