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Food Service Manager

2 months ago


Ottawa, Ontario, Canada BOUTON D'OR FOOD LTD Full time
Job Title: Food Service Supervisor

Bouton d'Or Food Ltd is seeking a skilled Food Service Supervisor to join our team. As a key member of our culinary team, you will be responsible for ensuring the highest quality of food and service in our establishment.

Key Responsibilities:
  • Establish efficient methods to meet work schedules and ensure seamless food preparation and service.
  • Supervise and coordinate the activities of staff who prepare and portion food, providing guidance and training as needed.
  • Train staff in job duties, sanitation, and safety procedures to maintain a clean and safe work environment.
  • Estimate ingredient and supply requirements for meal preparation and ensure that food and service meet quality control standards.
  • Address customer complaints and concerns in a professional and courteous manner.
  • Maintain accurate records of stock, repairs, sales, and wastage to inform inventory management and cost control.
  • Prepare and submit reports to management, highlighting key performance indicators and areas for improvement.
  • Develop and maintain knowledge of the establishment's culinary genres and menu offerings.
  • Supervise and check the assembly of trays to ensure presentation and quality standards are met.
  • Establish work schedules and delegate tasks to team members to ensure efficient use of resources.
Requirements:
  • 1-2 years of experience in a food service or culinary role.
  • Secondary (high) school graduation certificate or equivalent experience.
  • Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.
  • Ability to work under pressure and meet tight deadlines.
  • Physical stamina to stand for extended periods and perform tasks that require manual dexterity.
  • Attention to detail and ability to maintain a clean and safe work environment.
  • Client-focused and team-oriented, with a strong commitment to delivering exceptional customer service.
Work Environment:

Bouton d'Or Food Ltd is a dynamic and fast-paced environment that requires flexibility and adaptability. As a Food Service Supervisor, you will be working in a combination of sitting, standing, and walking, with regular breaks to maintain productivity and efficiency.

Language:

The primary language of work is English, with occasional interactions with French-speaking customers and colleagues.

Hours of Work:

30-40 hours per week, with flexibility to work varied shifts, including evenings and weekends.