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    {"h2": "Job Title: Help Desk Technician", "p": "At F12, we are seeking a skilled Help Desk Technician to join our team. As a Help Desk Technician, you will be responsible for providing technical support to our users, troubleshooting computer issues, and implementing solutions. You will also be responsible for collecting, organizing, and maintaining a...

Help Desk Specialist

2 months ago

Calgary, Alberta, Canada F12 Full time
Job Title: Help Desk Technician

F12 is seeking a skilled Help Desk Technician to join our team. As a Help Desk Technician, you will be responsible for providing technical support to our clients, troubleshooting and resolving technical issues, and ensuring that our clients receive the best possible service.

Key Responsibilities:
  • Provide technical support to clients via phone, email, or in-person
  • Troubleshoot and resolve technical issues in a timely and efficient manner
  • Collaborate with internal teams to resolve complex technical issues
  • Document and track technical issues and resolutions
  • Participate in the development and implementation of technical solutions
Requirements:
  • College diploma or equivalent in a related field
  • 2 years of experience in a help desk or technical support role
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment
  • Knowledge of computer hardware and software
What We Offer:
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
How to Apply:

If you are a motivated and detail-oriented individual with a passion for technology, please submit your application, including your resume and cover letter, to [insert contact information].