Help Desk Support Specialist
2 months ago
We are seeking an experienced Help Desk Support professional to join our team at CB Canada. As a Help Desk Support specialist, you will provide technical support and maintenance for our IT infrastructure, ensuring seamless operations and excellent customer service.
Key Responsibilities:- Provide Tier I help desk support in a fast-paced working environment
- Troubleshoot PC/OS/Software issues with excellent analytical skills and problem-solving competencies
- Communicate effectively with stakeholders, providing clear and concise information
- Document incidents in the ticketing system and support the larger team with customer and project support
- 2+ years of experience in providing help desk support
- Excellent PC/OS/Software troubleshooting skills
- Above-average communication and interpersonal skills
- Knowledge of security systems and access control
- Exceptional analytical skills and problem-solving competencies
This is a contract/temporary role with a competitive wage and opportunities for growth and development. If you have the skills and experience we're looking for, please submit your application today.
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