Help Desk Support Specialist

2 months ago


Calgary, Alberta, Canada CB Canada Full time
Help Desk Support Opportunity

We are seeking an experienced Help Desk Support professional to join our team at CB Canada. As a Help Desk Support specialist, you will provide technical support and maintenance for our IT infrastructure, ensuring seamless operations and excellent customer service.

Key Responsibilities:
  • Provide Tier I help desk support in a fast-paced working environment
  • Troubleshoot PC/OS/Software issues with excellent analytical skills and problem-solving competencies
  • Communicate effectively with stakeholders, providing clear and concise information
  • Document incidents in the ticketing system and support the larger team with customer and project support
Requirements:
  • 2+ years of experience in providing help desk support
  • Excellent PC/OS/Software troubleshooting skills
  • Above-average communication and interpersonal skills
  • Knowledge of security systems and access control
  • Exceptional analytical skills and problem-solving competencies

This is a contract/temporary role with a competitive wage and opportunities for growth and development. If you have the skills and experience we're looking for, please submit your application today.



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