Senior Program Manager

1 week ago

Mississauga, Ontario, Canada DGA Careers Full time
Job Title:

Senior Program Manager

About the Role:

This role is a commercial lines service specialist responsible for handling a book of clients to grow their assigned alpha split through cross-selling and up-selling. Key responsibilities include servicing changes on portals, quoting new business, reporting claims, and accounting issues.

Key Responsibilities:
  • Provide exceptional day-to-day service to clients and handle client file activities.
  • Negotiate and bind coverage with insurers based on program guidelines for new business and renewals.
  • Prepare new and renewal quotations in accordance with MGA agreements.
  • Maintain professional relationships with key insurers to maximize new business growth and retention opportunities.
  • Report claims on behalf of program clients, ensuring service excellence.
Requirements:
  • 5 years of insurance experience, preferably in commercial or programs.
  • A valid RIBO license or willingness to pursue RIBO designation within 3 months.
  • CIP, FCIP, or CAIB designation is an asset.
  • Exceptional client service skills.
  • Strong analytical, organizational, and time management skills.
  • Excellent interpersonal, verbal, and written communication skills.
  • A strong team player who can adapt to and work cooperatively with various individuals.
  • The ability to multitask in a fast-paced environment.
  • Proficiency in Microsoft Office products and experience with Applied Epic is an asset.
What We Offer:
  • A competitive salary range of $80,000 - $110,000 per year, depending on experience.
  • A comprehensive benefits package, including health, dental, and vision insurance.
  • A retirement savings plan with employer matching.
  • Ongoing training and development opportunities.
  • A dynamic and supportive work environment.

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