Senior Storage Support Specialist

4 weeks ago


Ottawa, Ontario, Canada Bank of Canada Full time
About the Role

The Bank of Canada is seeking a highly skilled Senior Storage Support Specialist to join our Core Technology Services (CTS) portfolio. As a key member of our team, you will be responsible for providing level 2-3 ongoing technical support, maintenance, and improvement to the Bank's current storage environments.

You will work closely with our technical team to assess diagnostic information and resolve complex problems, implementing solutions to resolve issues that affect the functional or corporate level. Your expertise in Data Warehouse concepts, ETL strategies, and best practices will be essential in supporting our Software Defined Data Centre, built on highly scalable hyper-converged systems of storage, network, security, compute, all enabled through code.

Key Responsibilities
  • Provide level 2-3 ongoing technical support, maintenance, and improvement to the Bank's current storage environments.
  • Assess diagnostic information and resolve complex problems, implementing solutions to resolve issues that affect the functional or corporate level.
  • Support the technical team through an Agile/DevOps approach.
  • Develop and maintain collaborative relationships with internal and external counterparts to support operational objectives.
  • Mentor and provide direction and guidance to junior analysts.
Requirements
  • Experience managing, administering, troubleshooting, and maintaining Enterprise NetApp Storage Solutions, Commvault, Cloud ONTAP Volume, or similar technologies.
  • Experience with File Storage Service, Backup (Commvault), and scripting languages such as PowerShell or Python.
  • The ability to support a 24/7/365, multi-tiered large-scale production environment.
What We Offer
  • A competitive compensation and benefits package designed to meet your needs at every stage of your life and career.
  • Flexible and comprehensive benefits, including health, dental, disability, and life insurance coverage.
  • Extra vacation days that you can purchase to add to your vacation entitlement.


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