Senior Storage Support Specialist

4 weeks ago


Ottawa, Ontario, Canada Bank of Canada Full time

About the Role

We are seeking a highly skilled Senior Storage Support Specialist to join our Core Technology Services (CTS) portfolio. As a key member of our team, you will be responsible for providing level 2-3 ongoing technical support, maintenance, and improvement to the Bank's current storage environments.

Key Responsibilities

  • Assess diagnostic information and resolve uncommon or complex problems in a multi-functional setting.
  • Support the technical team through an Agile/DevOps approach.
  • Develop and maintain collaborative relationships with internal and external counterparts to support operational objectives.
  • Mentor and provide direction and guidance to junior analysts.

Requirements

  • Experience managing, administering, troubleshooting, and maintaining Enterprise NetApp Storage Solutions, Commvault, Cloud ONTAP Volume, or similar technologies.
  • Experience with File Storage Service, Backup (Commvault), and scripting languages such as PowerShell or Python.
  • The ability to support a 24/7/365, multi-tiered large-scale production environment.

What We Offer

  • A competitive compensation and benefits package.
  • Flexible work arrangements, including telework and on-site work.
  • Opportunities for career development and growth.

About Us

The Bank of Canada is a leading central bank, committed to a better Canada. We offer a dynamic and inclusive work environment, with a focus on innovation and excellence.



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