Store Operations Manager
4 weeks ago
Michael Hill is a market leading, premium jewellery brand, operating a network of 280 stores across Australia, New Zealand and Canada.
What can we offer you?
- Surround yourself with an encouraging network of fellow Assistant Store Managers whilst being mentored by knowledgeable retail leaders.
- Access to our exclusive "Michael Hill Rewards" platform providing discounts and cashback with multiple retailers, weekly recipe inspiration and wellbeing tips.
- Free access to our Employee Assistance Program.
- A well reputed, heritage brand trading in 3 countries; your career progression opportunities are endless.
- An amazing culture recognised through our best-in-class engagement survey results.
More about you
- Proven ability to deliver results in a driven and/or highly measured environment with an understanding of KPIs.
- Confidence to oversee store operations alongside and in the absence of the Store Manager.
- A customer centric focus with the ability to maintain multiple client relationships in a fast-paced environment.
- Effective coach who has the ability to improve the performance of other team members and create a supportive, motivated culture within the store.
- Ability to manage relationships at a variety of levels within the business.
- A desire to provide an outstanding experience for both stakeholders and team members.
- Flexibility to work evenings, weekends, and public holidays.
About this role
The Assistant Store Manager position at Sherway is an exciting opportunity for an engaging professional motivated to take the next step in their career. Supporting the visions and goals of the business; together with the Store Manager you will create meaningful relationships, be a key part of providing ongoing coaching and mentoring to team members and lead by example to showcase the ability to deliver results through a premium customer experience.
Michael Hill is the Jeweller that cares and we are committed to becoming a more sustainable and ethically responsible business, protecting our eco-system and contributing to the communities we serve in meaningful ways. We have set lofty goals and are committed to bringing change to benefit our customers, our planet and future generations.
For over 40 years, we have been the people behind the moments that matter. Interested in being part of our story and creating your own moments?
Be part of something special. Be part of Michael Hill.
We're all individuals. We love that. That's why we encourage applications from our indigenous community, people with disability, those from diverse cultural backgrounds, our friends in the LGBTQI+ community and anyone else who wants to join our team.
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