Rental Service Team Lead
4 weeks ago
Rental Service Supervisor Job Description
At National Car & Truck Sales and Rental, we are seeking a highly skilled Rental Service Supervisor to join our team. As a key member of our operations team, you will be responsible for overseeing the daily activities of our rental services, ensuring that our customers receive exceptional service and that our operations run smoothly.
Key Responsibilities:
- Assign sales workers to duties and oversee their performance
- Authorize payments by cheque and ensure accurate financial records
- Establish work schedules and ensure that tasks are completed efficiently
- Supervise and co-ordinate activities of workers, providing guidance and support as needed
- Prepare reports on sales volumes, merchandising, and personnel matters
- Resolve issues that may arise, including customer requests, complaints, and supply shortages
- Organize and maintain inventory, ensuring that our rental fleet is well-maintained and available for customer use
Requirements:
- 1-2 years of experience in a supervisory role, preferably in the rental industry
- Excellent communication and interpersonal skills, with the ability to work effectively with customers and staff
- Strong organizational and problem-solving skills, with the ability to prioritize tasks and manage multiple projects
- Ability to work in a fast-paced environment, with a focus on providing exceptional customer service
Working Conditions:
- Fast-paced environment with a focus on customer service
- Ability to work in a team environment, with a focus on collaboration and communication
- Regularly required to stand for extended periods, with occasional lifting and bending
What We Offer:
- A competitive salary and benefits package
- Opportunities for professional growth and development
- A dynamic and supportive work environment
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