Creative Design Lead

3 weeks ago


Waterloo, Ontario, Canada Equitable Life of Canada Full time

About the Role:

We are seeking a highly skilled Designer to join our Brand Impact team at Equitable Life of Canada.

As a key member of our design team, you will be responsible for managing the creative production process, ensuring that work orders are fully completed, and maintaining design standards.

Key Responsibilities:

  • Work collaboratively with colleagues to meet expectations and business needs.
  • Manage the flow of work through the design team, assigning tasks to the most appropriate people.
  • Ensure that deadlines are met and quality standards are maintained.
  • Maintain design dashboards, pending and completed projects, and communicate updates on work order status.
  • Monitor capacity among the design team and assign tasks to freelance graphic designers as required.
  • Work with teams and external providers to ensure timely delivery of rush requests and urgent business needs.
  • Troubleshoot projects, developing cost-effective solutions for challenges that arise.
  • Develop and maintain an inventory and tracking of forms and marketing collateral.
  • Manage relationships, evaluations, programs, and brand standards with printers and promotional material vendors.
  • Help develop and manage team processes and programs within the new working model.

Requirements:

  • 5-7 years of experience in a Graphic Services and/or Print Production role, preferably in the financial industry.
  • Post-secondary diploma in Graphic Design or equivalent.
  • Ability to multi-task in a fast-paced environment and adapt to unique situations and projects.
  • Strong time management and organizational skills with the ability to allocate, manage, coordinate resources to handle project workload with on-time delivery.
  • Strong attention to detail.
  • Excellent influencing and negotiation skills.
  • Excellent decision-making and problem-solving skills.
  • Excellent relationship-building skills.
  • Project management and budget tracking abilities.
  • Exceptional knowledge of print production.
  • An innovative thinker with the desire to constantly improve team efficiency and effectiveness.
  • Proficient in Microsoft Office and the Adobe Creative Suite, with experience on both Mac and PC platforms.

What We Offer:

  • A healthy work-life balance with employee wellness top of mind.
  • Annual bonus program, annual vacation allowance, and company-paid benefits program.
  • An additional paid volunteer day each year so you can spend time giving back to the community.
  • Immediate enrollment in the company's pension program with employer matching.
  • Employee resource groups that support an inclusive work environment.
  • Tuition support and specialized program assistance.
  • An onsite, full-service cafeteria with a variety of daily options.
  • Discounts on company products and services, and access to exclusive employee perks.
  • Regular EQ Together events focused on company togetherness and collaboration.

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