SAP Delivery Executive
4 weeks ago
As a Delivery Executive at SAP, you will play a critical role in ensuring the successful implementation of SAP solutions for our valued customers. Your primary responsibility will be to provide effective project/program oversight for one or more Value or Strategic accounts, working closely with the customer, Services Client Partner, and other partners to ensure the overall success of the implementation.
Key Responsibilities:
- Assist the SAP license sales team in closing software deals by providing oversight to implementation planning and estimating, and coordinating multiple SAP LOBs and partners as required.
- Build credibility and trust with Strategic & Value Account customers in solution support solution implementation phase.
- Manage overall services relationship between customer, partner, and SAP to ensure projects/programs are delivered on-time, within budget, and with the highest levels of customer satisfaction through billable consulting.
- Actively identify and develop business opportunities, creating long-term value plans with customers to achieve business objectives and expand SAP services on the account.
- Provide guidance to the SAP project team, including resource strategy, issues and escalation management, project execution, and general information.
- Work with CP when new Service Sales opportunities are identified to expand business and continually inform Management of opportunity status and revenue KPIs for their Value or Strategic Account(s).
Requirements:
- 7+ years of program management experience in 4+ SAP Software project lifecycles.
- Must have experience delivering software in Enterprise Environments (Fortune 100 or larger).
- Must have superior project financials business acumen (forecasting, allocated revenue, etc.).
- Must be PMP Certified.
- Bachelor's degree is required, Master's degree preferred.
Additional Requirements:
- 10+ years of SAP services sales and delivery experience, including services management experience. Major Systems Integrator experience preferred.
- ERP implementation leadership experience.
- Track record of achieving revenue and margin goals while managing multiple client projects of meaningful scope and duration.
- Proven ability to build trusted relationships at the client executive level.
- Ability to effectively manage and resolve client escalations.
- Demonstrated leadership by example style in managing teams and clients.
About SAP:
SAP is a leading provider of enterprise software solutions, helping more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Our company culture is focused on collaboration and a shared passion to help the world run better. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for individual contributions, and a variety of benefit options.
Why Join SAP?
At SAP, you can bring out your best. We believe in unleashing all talent and creating a better and more equitable world. We are proud to be an equal opportunity workplace and are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities.
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