Strategic Engagement Manager
3 days ago
We are seeking a highly skilled Strategic Engagement Manager to join our Professional Services team at Hootsuite. As a key member of our team, you will be responsible for delivering Strategic Engagement Services to our customers, providing strategic guidance and consultation to help them achieve success in their corporate social programs.
Key Responsibilities- Act as the program owner and change management delivery lead of Enterprise social programs and technology through the delivery of Hootsuite's Strategic Engagement Services.
- Guide clients to achieve success in their own corporate social programs, including corporate marketing, customer care, social selling, and advocacy use cases.
- Support the scoping during presale processes and selling of managed services with prospects, building repeatable frameworks and templates.
- Contribute to shaping and improving the Strategic Engagement Services offering and build new internal processes and procedures.
- Design and deliver Premier Coaching sessions focused on project and change management and social media strategy to provide best practices to customers.
- Extensive relevant experience in Customer Experience, Customer Success, and/or Customer Delivery, including proven experience establishing and delivering customer experience programs.
- Experience in Social Media preferred.
- Customer Focus: Demonstrates a desire to proactively help and serve internal/external customers to meet their needs.
- Consistently achieves results, demonstrating high performance, and challenging self and others to deliver results.
- Process/Project Management: Skilled at figuring out and managing the processes and timelines necessary to get work accomplished.
We offer a competitive salary range of $70,000—$98,000 CAD, a dynamic work environment, and opportunities for growth and development.
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Strategic Engagement Manager
2 days ago
Kitchener, Ontario, Canada Hootsuite Full time $70,000 - $98,000Job Title: Strategic Engagement ManagerAs a key member of the Professional Services team at Hootsuite, the Strategic Engagement Manager plays a critical role in delivering high-quality Strategic Engagement Services to our customers.This role requires a strong understanding of enterprise social media strategy and program management, as well as excellent...
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Strategic Engagement Manager
2 days ago
Kitchener, Ontario, Canada Hootsuite Full time $70,000 - $98,000Job Title: Strategic Engagement ManagerAs a key member of the Professional Services team at Hootsuite, the Strategic Engagement Manager plays a critical role in delivering high-quality Strategic Engagement Services to our customers.This role requires a strong understanding of enterprise social media strategy and program management, as well as excellent...
-
Strategic Engagement Manager
2 days ago
Kitchener, Ontario, Canada Hootsuite Full time $70,000 - $98,000Job Title: Strategic Engagement ManagerAs a key member of the Professional Services team at Hootsuite, the Strategic Engagement Manager plays a critical role in delivering high-quality Strategic Engagement Services to our customers.This role requires a strong understanding of enterprise social media strategy and program management, as well as excellent...
-
Strategic Engagement Manager
2 days ago
Kitchener, Ontario, Canada Hootsuite Full time $70,000 - $98,000Job Title: Strategic Engagement ManagerAs a key member of the Professional Services team at Hootsuite, the Strategic Engagement Manager plays a critical role in delivering high-quality Strategic Engagement Services to our customers.This role requires a strong understanding of enterprise social media strategy and program management, as well as excellent...
-
Strategic Engagement Manager
5 days ago
Kitchener, Ontario, Canada Hootsuite Full time $70,000 - $98,000Job SummaryWe are seeking a highly skilled Strategic Engagement Manager to join our Professional Services team at Hootsuite. As a key member of our team, you will be responsible for delivering Strategic Engagement Services to our customers, providing strategic guidance and consultation to help them achieve success in their corporate social programs.Key...
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Strategic Engagement Manager
5 days ago
Kitchener, Ontario, Canada Hootsuite Full time $70,000 - $98,000Job SummaryWe are seeking a highly skilled Strategic Engagement Manager to join our Professional Services team at Hootsuite. As a key member of our team, you will be responsible for delivering Strategic Engagement Services to our customers, providing strategic guidance and consultation, and contributing to the development and refinement of internal processes...
-
Strategic Engagement Manager
5 days ago
Kitchener, Ontario, Canada Hootsuite Full time $70,000 - $98,000Job SummaryWe are seeking a highly skilled Strategic Engagement Manager to join our Professional Services team at Hootsuite. As a key member of our team, you will be responsible for delivering Strategic Engagement Services to our customers, providing strategic guidance and consultation to help them achieve success in their corporate social programs.Key...
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Strategic Engagement Manager
5 days ago
Kitchener, Ontario, Canada Hootsuite Full time $70,000 - $98,000Job SummaryWe are seeking a highly skilled Strategic Engagement Manager to join our Professional Services team at Hootsuite. As a key member of our team, you will be responsible for delivering Strategic Engagement Services to our customers, providing strategic guidance and consultation, and contributing to the development and refinement of internal processes...
-
Strategic Engagement Manager
5 days ago
Kitchener, Ontario, Canada Hootsuite Full time $70,000 - $98,000Job SummaryWe are seeking a highly skilled Strategic Engagement Manager to join our Professional Services team at Hootsuite. As a key member of our team, you will be responsible for delivering Strategic Engagement Services to our customers, providing strategic guidance and consultation to help them achieve success in their corporate social programs.Key...
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Strategic Engagement Manager
6 days ago
Kitchener, Ontario, Canada Hootsuite Full time $70,000 - $98,000Job SummaryWe are seeking a highly skilled Strategic Engagement Manager to join our Professional Services team at Hootsuite. As a key member of our team, you will be responsible for delivering Strategic Engagement Services to our customers, providing strategic guidance and consultation to help them achieve success in their corporate social programs.Key...
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Strategic Engagement Lead
3 days ago
Kitchener, Ontario, Canada Hootsuite Full timeAbout the RoleWe are seeking a highly skilled Strategic Engagement Lead to join our Professional Services team at Hootsuite. As a key member of our team, you will be responsible for delivering Strategic Engagement Services to our customers, providing strategic guidance and consultation to help them achieve success in their corporate social programs.Key...
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Strategic Engagement Lead
3 days ago
Kitchener, Ontario, Canada Hootsuite Full timeAbout the RoleWe are seeking a highly skilled Strategic Engagement Lead to join our Professional Services team at Hootsuite. As a key member of our team, you will be responsible for delivering Strategic Engagement Services to our customers, providing strategic guidance and consultation to help them achieve success in their corporate social programs.Key...
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Strategic Engagement Lead
2 weeks ago
Kitchener, Ontario, Canada Hootsuite Full timeAbout the RoleWe are seeking a highly skilled Strategic Engagement Lead to join our Professional Services team at Hootsuite. As a key member of our team, you will be responsible for delivering Strategic Engagement Services to our customers, providing strategic guidance and consultation to help them achieve success in their corporate social programs.Key...
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Strategic Engagement Lead
2 weeks ago
Kitchener, Ontario, Canada Hootsuite Full timeAbout the RoleWe are seeking a highly skilled Strategic Engagement Lead to join our Professional Services team at Hootsuite. As a key member of our team, you will be responsible for delivering Strategic Engagement Services to our customers, providing strategic guidance and consultation to help them achieve success in their corporate social programs.Key...
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Community Engagement Manager
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Community Engagement Manager
1 month ago
Kitchener, Ontario, Canada FamGuard Group of Companies Full timeCommunity Engagement ManagerThe Community Engagement Manager oversees the collaborative service sectors of Quality Assurance, Training, Underwriting, and Administration, focusing on strategic planning and assessment of departmental initiatives. This role is crucial in enhancing the team's performance and efficiency in aligning with the strategic goals of...
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Community Engagement Manager
2 weeks ago
Kitchener, Ontario, Canada FamGuard Group of Companies Full timeCommunity Engagement ManagerThe Community Engagement Manager oversees the shared service functions related to Quality Assurance, Training, Underwriting, and Administration. This role involves strategic planning and assessment of departmental initiatives to ensure alignment with the operational goals of FamGuard Group of Companies.Reporting directly to the...
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Community Engagement Manager
1 month ago
Kitchener, Ontario, Canada FamGuard Group of Companies Full timeCommunity Engagement ManagerThe Community Engagement Manager oversees the shared service functions related to Quality Assurance, Training, Underwriting, and Administration. This role involves strategic planning and assessment of departmental initiatives to ensure alignment with the operational goals of FamGuard Group of Companies.Reporting directly to the...
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Strategic Partnerships Manager
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Strategic Partnerships Manager
2 weeks ago
Kitchener, Ontario, Canada University of Waterloo Full timeAbout the RoleThe University of Waterloo is seeking a highly skilled Investor Relations Officer to join our Velocity team. As a key member of our team, you will be responsible for the full scope of development activities related to the discovery, cultivation, solicitation, recognition, and stewardship of a portfolio of investors.Key ResponsibilitiesDevelop...