Senior Manager, Process Optimization

1 month ago


Montreal, Quebec, Canada SSENSE Full time
About the Role

We are seeking a highly skilled Senior Manager, Process to lead our team in optimizing our end-to-end global operations. The ideal candidate will have a strong background in process management, technology, and data analysis, with experience in e-commerce and logistics.

Key Responsibilities
  • Lead the design, optimization, and implementation of designated operational processes and technology solutions.
  • Oversee the selection, negotiation, and management of technology vendors.
  • Develop and drive the multi-year strategic roadmap for designated operational areas.
  • Manage and mentor a team of professionals, fostering their growth and development.
  • Ensure the successful deployment of all initiatives, adhering to operational excellence standards.
Requirements
  • Bachelor's degree in a relevant field (Supply Chain, Engineering, etc.).
  • 7-10 years of experience in e-commerce, logistics, or engineering with a focus on complex systems and process/product management.
  • Strong understanding of operational technology systems (WMS, OMS, etc.).
  • Experience with data analysis tools (SQL, Quicksight, etc.).
  • Proven ability to lead teams and collaborate effectively with cross-functional stakeholders.
  • Demonstrated track record of driving process improvements and optimizing efficiency.
  • Experience in e-commerce and a global network with multiple fulfillment centers.
  • Six Sigma Black Belt certification.
What We Offer
  • Extended health and dental benefits.
  • Parental top-up program.
  • Generous Employee Discount.
  • Access to telemedicine and employee and family assistance program.
  • Savings and retirement plan matching contributions.
  • Gender Affirmation Coverage.
  • Opportunity to work with cutting-edge technologies and an innovative team.


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