Customer Service Professional for Relocation Assistance

2 weeks ago


Gatineau, Quebec, Canada Randstad Full time
Job Overview
In this role, you will provide top-notch customer service to individuals relocating to a new area. This is an excellent opportunity for those who enjoy working in a fast-paced environment and are looking to grow their career.

About the Role
We are seeking a highly skilled Customer Service Professional to join our team as a Relocation Assistance Agent. In this position, you will be responsible for providing exceptional customer service to clients navigating relocation processes. Your expertise will help them understand and adapt to their new surroundings, ensuring a seamless transition.

About You
To succeed in this role, you should have experience in customer-facing positions, preferably in call centers or high-volume customer service environments. Strong communication and interpersonal skills are essential, as you will be interacting with diverse clients daily. Additionally, your ability to multitask, work under pressure, and maintain accuracy while meeting deadlines will be valuable assets. We estimate that candidates with relevant experience can earn around $55,000 - $65,000 per year in Ottawa, depending on qualifications and performance.

Responsibilities and Qualifications
- Provide exceptional customer service to clients navigating relocation processes
- Offer guidance and support to ensure a smooth transition
- Communicate effectively with clients through various channels (phone, email, etc.)
- Maintain accurate records and reports of client interactions
- Work collaboratively with internal teams to achieve shared goals

Benefits
This role offers competitive compensation and benefits, including health insurance, retirement plans, and opportunities for professional growth and development.

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