Credit Management Specialist
3 weeks ago
Job Summary:
We are seeking a skilled Credit Management Specialist to join our team at Royal Bank of Canada. This role involves managing complex client transactions, applying sound judgment, and providing approval, decline or negotiation of bankruptcy, consumer proposal and credit counseling services.
Key Responsibilities:
- Fulfillment and/or servicing of complex client transactions
- Apply sound judgment and provide approval, decline or negotiation of bankruptcy, consumer proposal and credit counseling services
- Field calls from clients and industry professionals
- Complete risk reports and ensure a balance between customer service and business risk mindset
- Resolve issues related to the specific group, function and process
Requirements:
- 2+ years of collections experience
- Ability to formulate intricate Risk Assessment Reports when required
- Proven negotiation, solution-finding and decision making skills
- Ability to take calls from clients, trustees and service partners in a call centre environment
- Strong understanding of the balance between customer service and business risk mindset
- Results driven, with a demonstrated ability to review, seek solutions and decisions
- Ability to work efficiently in a challenging environment
Benefits:
- A comprehensive Total Rewards Program
- Leaders who support your development
- Ability to make a difference and lasting impact
- Opportunity to take on progressively greater accountabilities
Location: MEADOWVALE BUSINESS PARK, MISSISSAUGA
Employment Type: Full time
Pay Type: Salaried
Estimated Salary: $70,000 - $90,000 per year
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