Customer Service Representative
1 week ago
Job Overview:
Loblaw Companies Limited, one of Canada's largest employers, is seeking a dedicated Uniformed Asset Protection Personnel to join our team at Porters Lake Superstore. As a key member of our store team, you will be responsible for providing exceptional customer service and support while ensuring a safe and secure shopping environment.
Key Responsibilities:
- Provide friendly and professional service to all customers, answering questions and resolving issues in a timely manner
- Respond promptly to Gatekeeper alarms and perform receipt checks as required
- Identify and address potential safety hazards, such as spills or wet floors, to maintain a safe shopping environment
- Escalate any crisis or emergency situations in a timely and effective manner
- Maintain and submit regular status reports to management
Requirements:
- Previous experience in a retail environment an asset
- Ability to build strong relationships with colleagues and provide excellent customer service
- Exceptional communication and interpersonal skills
- Ability to remain calm under pressure and work effectively in a fast-paced environment
- First Aid and CPR certification an asset
What We Offer:
- A competitive salary range of $42,000 - $50,000 per year, depending on experience
- A 10% colleague discount program and company-matched pension plan
- Support for ongoing career development through in-house training programs and tuition assistance
- A comprehensive health benefits package
We are committed to creating an inclusive work environment that celebrates diversity and promotes equal opportunities for all employees. If you're passionate about delivering exceptional customer experiences and contributing to a positive work culture, we encourage you to apply.
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