Patient Services Coordinator, Maternal Newborn Unit

4 weeks ago


Vancouver, British Columbia, Canada PHSA Full time
Job Title: Patient Services Clerk, Acute Perinatal Program, Maternal Newborn Unit Clerks

About the Role

We are seeking a highly organized and detail-oriented Patient Services Clerk to join our team at BC Women's Hospital. As a key member of our Acute Perinatal Program, you will be responsible for providing exceptional patient care and administrative support to our patients and healthcare teams.

Key Responsibilities

  • Answer telephone calls, take messages, and relay information to appropriate personnel.
  • Enter patient information into the Cerner system for discharge, transfer to other facilities, and transfer between units.
  • Make arrangements for patients requiring procedures, such as laboratory tests, CT scans, and ultrasounds.
  • Transcribe and process physicians' orders, including medication records, laboratory tests, and diagnostic tests.
  • Check charts for unprocessed orders and notify the charge nurse immediately.
  • Prepare charts for new admissions, including making identification labels and imprinting chart sheets.
  • Maintain patient records, including filing loose reports and retrieving previous charts.
  • Prepare charts for patient transfers to other facilities.
  • Complete demographic information on forms for Vital Statistics.
  • Notify departments of patient requirements, including discharge or transfer.
  • Perform related clerical duties, such as compiling statistics and maintaining office supplies.

Requirements

  • Grade 12, medical terminology, and graduation from an approved Nursing Unit Clerk program, plus one year's recent related experience.
  • Ability to communicate effectively, both verbally and in writing.
  • Ability to deal with others effectively.
  • Ability to utilize a variety of computer software applications.
  • Ability to keyboard 40 wpm.
  • Ability to organize work.
  • Ability to operate related equipment.
  • Physical ability to carry out the duties of the position.
  • Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada.

What We Offer

  • A comprehensive benefits package, including municipal pension plan and psychological health & safety programs.
  • Annual statutory holidays (13) with generous vacation entitlement and accruement.
  • PHSA is a remote work-friendly employer, welcoming flexible work options.
  • Access to WorkPerks, a premium discount program offering a wide range of local and national discounts.

About PHSA

PHSA is a provincial health services authority that plans, manages, and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province.

Our values reflect our commitment to excellence and include: Respect people, Be compassionate, Dare to innovate, Cultivate partnerships, and Serve with purpose.



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