Patient Services Coordinator, Maternal Newborn Unit

4 weeks ago


Vancouver, British Columbia, Canada PHSA Full time
Job Title: Patient Services Clerk, Acute Perinatal Program, Maternal Newborn Unit Clerks

About the Role

We are seeking a highly organized and detail-oriented Patient Services Clerk to join our team in the Acute Perinatal Program, Maternal Newborn Unit. As a key member of our team, you will be responsible for providing exceptional patient care and administrative support to our patients and healthcare team.

Key Responsibilities

  • Answer telephone calls, take messages, and relay information to appropriate personnel.
  • Enter patient information into the Cerner system for discharge, transfer to other facilities, and transfer between units.
  • Make arrangements for patients requiring procedures, such as laboratory tests, CT scans, and ultrasounds.
  • Transcribe and process physicians' orders to appropriate forms, medication records, and kardex.
  • Check charts for unprocessed orders and notify the charge nurse immediately.
  • Prepare charts for new admissions, including making identification labels and imprinting chart sheets.
  • Maintain patient records, including filing loose reports and retrieving previous charts.
  • Prepare charts for patient transfers to other facilities.
  • Complete demographic information on forms for Vital Statistics.
  • Notify departments of patient requirements, including discharge or transfer.
  • Perform related clerical duties, such as compiling statistics and maintaining office supplies.

Requirements

  • Grade 12, medical terminology, and graduation from an approved Nursing Unit Clerk program, plus one year's recent related experience.
  • Ability to communicate effectively, both verbally and in writing.
  • Ability to deal with others effectively.
  • Ability to utilize a variety of computer software applications.
  • Ability to keyboard 40 wpm.
  • Ability to organize work.
  • Ability to operate related equipment.
  • Physical ability to carry out the duties of the position.
  • Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada.

What We Offer

  • A comprehensive benefits package, including municipal pension plan and psychological health & safety programs.
  • Annual statutory holidays (13) with generous vacation entitlement and accruement.
  • PHSA is a remote work-friendly employer, welcoming flexible work options.
  • Access to WorkPerks, a premium discount program offering a wide range of local and national discounts.

About Us

BC Women's Hospital & Health Centre is dedicated to improving the health of women, newborns, and families through a comprehensive range of services, research, and education. We are part of the Provincial Health Services Authority (PHSA), which plans, manages, and evaluates specialized health services throughout the province.

PHSA is committed to equity in our hiring and employment practices. We welcome applications and enquiries from all people, particularly those belonging to historically, systemically, and/or persistently marginalized groups. We are dedicated to creating a diverse workforce and establishing an inclusive and culturally safe environment.



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