Plasma Centre Operations Manager

4 weeks ago

Sudbury, Ontario, Canada Canadian Blood Services Full time
About the Role

Canadian Blood Services is seeking a highly skilled and experienced Plasma Centre Manager to join our dynamic Collections Operations team. As a key member of our team, you will be responsible for overseeing the day-to-day operations of our plasma donation and production process, ensuring the highest level of quality, safety, and efficiency.

Key Responsibilities
  • Manage overall operations, including labour, productivity, quality control, and safety measures.
  • Meet operational cost targets and identify opportunities for cost reduction or process improvement.
  • Evaluate and plan the allocation of staff and resources to meet collection event needs.
  • Effectively manage a team, including recruitment, coaching, attendance management, and disciplinary processes.
  • Implement and support an exceptional donor experience program, promoting recruitment and retention.
  • Promote a culture of continuous improvement and best practice standards.
  • Collaborate with the business development manager to achieve required outcomes and promote a culture of one-team.
Requirements
  • University degree in Business Administration, Commerce, or related discipline.
  • Minimum 5 years of recent related management/leadership experience in an operational function.
  • Knowledge of supply chain management and Lean Manufacturing/Six Sigma principles.
  • Strong leadership, motivational, and people skills.
  • Excellent interpersonal, leadership, and communication skills.
  • Proven ability to meet or exceed performance targets.
  • Demonstrated analytical, problem-solving, decision-making, and conflict resolution abilities.
What We Offer
  • 4 weeks' vacation.
  • Incentive Potential - Annual maximum up to 25%.
  • Comprehensive group health, dental, and vision benefits for you and your family.
  • Defined benefit pension plan.
  • Employee discounts, wellness program, and professional resources.
What to Expect
  • Shift/hours - 5 days a week, including weekends.
  • Travel requirements - occasional travel, including overnight.
  • Physical requirements - ability to lift weight up to 10 kg (22 lbs.).

Diversity and inclusion play a vital role in ensuring health equity for patients across Canada. We are committed to reflecting Canada's population in our organization and fostering an environment where all employees can be their authentic selves, with equal opportunities to succeed and contribute.

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