Plasma Centre Operations Manager

4 weeks ago

Sudbury, Ontario, Canada Canadian Blood Services Full time
About the Role

Career Opportunity: Plasma Centre Manager - Collections Operations

CBS is seeking a highly skilled and experienced Plasma Centre Manager to join our dynamic Collections Operations team. As a key member of our team, you will be responsible for managing the day-to-day operations of our plasma donation and production process, ensuring the highest level of quality, safety, and efficiency.

Key Responsibilities
  • Manage overall operations, including labour, productivity, quality control, and safety measures.
  • Meet operational cost targets and identify opportunities for cost reduction or process improvement.
  • Evaluate and plan the allocation of staff and resources to meet collection event needs.
  • Effectively manage a team, including recruitment, coaching, attendance management, and disciplinary processes.
  • Implement and support an exceptional donor experience program to drive recruitment and retention.
  • Promote a culture of continuous improvement and best practice standards.
  • Collaborate with the business development manager to achieve operational goals.
Requirements
  • University degree in Business Administration, Commerce, or related discipline.
  • Minimum 5 years of recent management/leadership experience in an operational function.
  • Knowledge of supply chain management and Lean Manufacturing/Six Sigma principles.
  • Strong leadership, motivational, and people skills.
  • Excellent communication and customer service skills.
  • Ability to thrive in a fast-paced, deadline-driven environment.
What We Offer
  • 4 weeks' vacation.
  • Incentive Potential - Annual maximum up to 25%.
  • Comprehensive group health, dental, and vision benefits.
  • Defined benefit pension plan.
What You Can Expect
  • Shift/hours: 5 days a week, including weekends.
  • Travel requirements: occasional travel, including overnight.
  • Physical requirements: ability to lift up to 10 kg (22 lbs).

CBS is committed to diversity and inclusion, ensuring health equity for patients across Canada. We foster an environment where all employees can be their authentic selves, with equal opportunities to succeed and contribute.

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