Customer Service Representative
1 day ago
Purolator Inc is Canada's leading integrated freight, package, and logistics provider. With over 60 years of experience, we've been helping promises get where they need to be.
Job DescriptionWe're seeking a highly motivated Customer Service Representative to join our team in Mississauga West. As a key member of our retail center environment, you'll be responsible for providing exceptional customer service, handling customer inquiries, and resolving issues in a timely manner.
Key Responsibilities- Provide efficient and courteous service to customers via telephone and in-person
- Schedule: Monday, Tuesday, Wednesday (16:30-20:30), Saturday (8:45-16:15), with 19.5 hours per week
- Up-sell and cross-sell corporate products and services
- Handle customer complaints and inquiries
- Problem-solving and working to resolve problem shipments
To succeed in this role, you'll need:
- Customer service orientation and excellent communication skills
- Ability to problem-solve and work independently
- Experience using technology and POS systems (3-12 months preferred)
- Professional communication skills, including oral and written communication, and listening skills
A valid driver's license, ability to lift up to 70lbs, and standing for 3-hour intervals are also required.
Estimated SalaryThe estimated salary for this role is approximately $25-$35 per hour, based on industry standards and location.
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