Director of Supply Chain Management
2 weeks ago
Job Overview:
We are seeking an experienced Operations Manager to join our team at Insight Global in Surrey, BC.
This is a permanent onsite role requiring a 5-day workweek. As Operations Manager, you will oversee the entire product lifecycle from order receipt through delivery. Key responsibilities include ensuring customer satisfaction, project planning, team coordination, progress tracking, and coaching/mentoring team members.
Main Responsibilities:
- Coordinate daily operations, manage teams, and achieve business objectives.
- Develop and implement strategies for process improvements.
- Collaborate with cross-functional teams to drive projects forward.
- Provide exceptional customer service and resolve issues promptly.
- Mentor and coach team members to enhance their skills and performance.
Requirements:
- A minimum of 5 years of experience in operations management or a related field.
- 4+ years of customer-facing experience.
- Extensive experience in team hiring, development, and leadership.
- Proven ability to work with ERP systems (such as Salesforce) and QuickBooks Desktop.
- Familiarity with Lean Manufacturing principles and MS Excel.
- A valid driver's license.
Preferred Qualifications:
- Experience with NSM + CMVSS Vehicle Certification Process.
- Previous night shift experience.
Salary: $90,000 - $120,000 per year, depending on qualifications and experience.
Location: Surrey, BC.
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