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Operations Director

1 month ago

Surrey, British Columbia, Canada SUNAAR THE CUSTOM JEWELLERS LTD. Full time
About the Role

We are seeking an experienced Operations Director to join our retail management team. This is a permanent position, with a salary of $60,000 - $80,000 per year, based on experience.

Job Description
  • Key Responsibilities:
    • Plan and organize daily operations to ensure seamless execution of business goals.
    • Manage staff and assign duties effectively to maximize productivity and efficiency.
    • Analyze market research and trends to determine consumer demand and potential sales volumes.
    • Determine merchandise and services to be sold, considering competitor analysis and customer preferences.
    • Implement price and credit policies to optimize revenue and profitability.
    • Source and procure high-quality merchandise for resale, ensuring timely delivery and competitive pricing.
    • Develop and manage budgets to monitor revenues and expenses, making data-driven decisions to improve financial performance.
    • Determine staffing requirements to meet business needs, balancing employee skills and workload.
    • Resolve issues promptly, addressing customer complaints, supply chain disruptions, and other operational challenges.
    • Supervise office and volunteer staff to maintain a positive work environment and high levels of motivation.
Requirements
  • Qualifications:
    • Secondary (high) school graduation certificate or equivalent.
    • At least 1 year of experience in retail management or a related field.
Benefits
  • What We Offer:
    • A competitive salary range of $60,000 - $80,000 per year, based on experience.
    • Ongoing training and professional development opportunities.
    • A dynamic and supportive work environment.