Loan Operations Quality Assurance Specialist
4 weeks ago
Job Summary
Farm Credit Canada is seeking a Loan Operations Quality Assurance Specialist to support our national sales and lending team on complex loan files.
- Oversee operations to ensure consistent execution of procedures.
- Input and verify complex customer financial source documentation.
- Transfer knowledge to team members through informal coaching and answering questions.
- Work closely with partners to gather required information to process requests.
- Communicate effectively with operations field staff with a high degree of knowledge.
Requirements
- Confident communicator with strong analytical skills.
- Organized multi-tasker able to manage multiple priorities.
- Analytical thinker with an ability to coach and mentor colleagues.
- Effective decision-maker who can easily shift focus in a fast-paced work environment.
- A strong team player who can work well independently.
- Problem-solver who can adapt to change and make decisions.
Education and Experience
- An undergraduate degree in agriculture, business and/or finance, and 3 to 5 years of related experience.
- A drive to help others achieve their goals.
- In-depth understanding of complex customer financial information.
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