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Food Service Supervisor

2 months ago


Kirkland Lake, Canada Tim Hortons Full time
Job Summary

We are seeking a highly motivated and experienced Food Service Supervisor to join our team at Tim Hortons. As a key member of our restaurant team, you will be responsible for overseeing the daily operations of our food service department, ensuring exceptional customer service, and maintaining a clean and safe work environment.

Key Responsibilities
  • Leadership and Supervision
    • Supervise and coordinate the activities of staff who prepare and portion food
    • Train staff in job duties, sanitation, and safety procedures
    • Address customer complaints or concerns in a professional and courteous manner
  • Operations and Administration
    • Establish methods to meet work schedules and ensure efficient food preparation and service
    • Maintain accurate records of stock, repairs, sales, and wastage
    • Prepare and submit reports to management
  • Customer Service
    • Ensure exceptional customer service and a positive dining experience
Requirements
  • Education
    • Secondary (high) school graduation certificate
  • Work Experience
    • 1 to less than 7 months of experience in a food service supervisory role
  • Language
    • Fluent in English
Working Conditions
  • Work in a fast-paced restaurant environment
  • Work a variety of shifts, including mornings, afternoons, and evenings
  • Work 30 hours per week